Privacy policy

01Who We Are

NIDAVA CO. is a legally registered Iraqi information technology company specializing in integrated digital solutions including website and application development, hosting, cybersecurity, and enterprise AI systems through our product NIDAVA AI.

This policy applies to all services provided by NIDAVA CO., including the main website nidava.co and all sub-pages and associated products.

02Information We Collect

We collect information only in the following cases:

• Information you provide: When filling out a contact or consultation form, we collect: name, email address, phone number (optional), company name (optional), and your message.
• Automatic technical information: IP address, browser type, operating system, pages visited, and session duration, collected anonymously for performance improvement purposes only.
• Cookies: We only use essential cookies required to operate the website correctly (such as language preference).

We do not collect any sensitive information such as financial data or national identity information except within direct service contracts with explicit prior consent.

03How We Use Your Information

We use the information we collect exclusively for:

• Responding to your inquiries and service requests
• Sending relevant offers and updates related to your request (with your consent only)
• Improving website performance and user experience
• Complying with legal and regulatory requirements when necessary
• Protecting the rights and interests of NIDAVA CO. and its users

04Data Sharing with Third Parties

We do not sell your data to any third party under any circumstances. We may share limited information in the following cases:

• Technical service providers: We use third-party services to operate the website (e.g., Google Fonts for font loading). These providers have independent privacy policies and do not have access to contact form data.
• Legal requirements: We may disclose information if required by a valid legal order or court decision.
• Rights protection: In cases of documented fraud, abuse, or security breach.

05Cookies

We use only two types of cookies:

• Essential cookies: To save language preference (Arabic/English) and ensure proper website functionality. These cannot be disabled without affecting core website functions.
• Performance cookies: Anonymous aggregation of visit statistics to improve the website experience. You can disable these from your browser settings.

We do not use advertising tracking cookies or social media cookies.

06Security & Data Protection

We take appropriate technical and organizational measures to protect your data, including:

• HTTPS encryption via SSL/TLS certificate for all communications
• Data storage on secure servers with regular security updates
• Restricting internal data access on a strict need-to-know basis
• Regular review of protection and encryption systems

However, no transmission over the Internet can be guaranteed completely secure. We encourage you not to send highly sensitive information through website forms and to contact us directly when needed.

07Data Retention

We retain data submitted through contact forms for a period not exceeding 24 months from the date of submission, unless there is an active service contract requiring a longer period. After this period, data is securely deleted or anonymized.

Anonymous technical data (visit statistics) is retained for a longer period for analysis purposes without the possibility of linking it to your identity.

08Your Rights

You have the right to:

• Access: Request a copy of the data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data where legally possible
• Objection: Object to the processing of your data in certain cases
• Withdraw consent: Withdraw your marketing consent at any time

To exercise any of these rights, contact us via the email below and we will respond within 7 business days.

09Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or new legal requirements. We will indicate the date of the last update at the top of this page. Your continued use of the site after changes constitutes acceptance of the updated policy.

For material changes, we will endeavor to notify you by email if we have your contact details.

10Contact Us

For any questions or requests regarding this Privacy Policy or your personal data: